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I have just used the tub 3 times because June as I do not require added pain. If I can not get $8000 back, they can come take this pointless tub out of my home and also provide me a complete reimbursement of $20,000, to include the money for the water heating system that I did not need.


***'s grievance that she needed to acquire a new warm water heating system and as a result should be made up by Safe Action Stroll In Bathtub for that acquisition. The hot water heater problem is specifically resolved in three different locations in the contract she authorized. On the Task Specification page, the complying with is mentioned: Client is in charge of including a sufficient hot water heater if required.


*** and she knew at the time of the contract that she may have to upgrade her warm water heater. Ms. ***'s statement that Mr. ******* lied to her is opposed by her own statement. At no point is it declared that Mr. ******* provided any type of certain quantities for aggravation or any kind of various other concern and after that transformed that deal.

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In addition, despite the agreement language cited above, we additionally provided to give a specific amount to assist counter the price of the warm water heater. In brief, we have actually made offers to Ms. *** for her aggravation along with a deal to offset the cost of a brand-new warm water heating system.


*** has turned down these deals and rather has actually demanded a reimbursement of $8,000. 00. We are devoted to fixing disagreements in a manner that is fair and also sensible to both sides. We called Ms. *** again today to attempt to get to an arrangement that meets those requirements. Ms. *** once more rejected our settlement attempt.






*** File Attached *** This is an extension of my previous problem that was not fixed to meet my satisfaction. I claimed I wanted the bathtub out of my home and all cash refunded.

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I asked him what type of settlement I would certainly enter addition to a brand-new tub. Every single time I asked him, he website link would claim, we will need to wait to see what costs are included with the brand-new bathtub. Well, nothing added had to be done. Saturday, June 26, my brand-new tub was lastly installed.


After the new bathtub was set up, he stated it was out of his hands and another division would be handling the funds. Every time I called him, he would certainly say he would certainly call me back in 10 minutes.


When I ultimately got him, he started out claiming they normally pay $100 a month however since it had actually been 6 months, he would certainly provide me $200 a month. I informed him I additionally had to obtain a new water heating system that I did not or else require, as the old one was not large enough.

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I already had a booster that did no good. I had to get a larger heater. He said he would certainly offer me an added $1,000 off as a result of the water heating unit. I informed him that I would certainly decline page less than $8000. He said he could not do that and also asked if I wished to authorize a launch.


I do not think that and also what great does that do me now anyhow - walk-in tubs Charleston,. I have just utilized the tub 3 times because June as I do not need added discomfort. If I can not get $8000 back, they can come take this pointless bathtub out of my house and offer me a complete refund of $20,000, to include the cash for the hot water heater that I did not need.


***'s grievance that she had to acquire a new warm water heater and also consequently must be compensated by Safe Action Walk In Bathtub for that purchase. The water heater problem is expressly resolved in three various locations in the agreement she signed. On the Job Spec page, the complying with is stated: Consumer is accountable for including a sufficient water heater if required.

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*** and she recognized at the time of the agreement that she may have to upgrade her hot water heater. Ms. ***'s statement that Mr. M ****** existed to her is negated by her very own declaration. At no point is it declared that Mr. M ****** supplied any type of specific quantities for trouble or any type that site of other problem and then changed that deal.


Additionally, in spite of the agreement language cited above, we likewise supplied to provide a specific amount to aid offset the cost of the warm water heater. In short, we have actually made deals to Ms. *** for her inconvenience together with an offer to counter the price of a new warm water heating system.


We got in touch with Ms. *** once again today to try to reach a contract that satisfies those requirements. Ms. *** once again declined our negotiation attempt.